Participation House | A place to call home
FACEBOOK
TWITTER
Home | Login | Volunteer | Resources | Careers

Donate Now
  • About Us
    • Mission Vision Values
    • A History of Caring
    • Our Team
    • Our Supporters
    • Finance & Accountability
  • Our Services
    • Residential Services
    • Day Services
    • Respite Services
    • Application Forms
    • Resources
  • Housing
    • Map of Locations
    • Group Living
    • Supportive Housing
  • Get Involved
    • Make A Donation
    • Sponsor An Event
    • Become A Volunteer
    • Become A Member
    • Join Our Team
  • News & Events
    • COVID-19 Response
    • Latest News
    • Publications
    • RSVP
  • Contact Us
    • Contact / Location

Browse:

  • Home
  • Accessible Customer Service Standards

Adult Education

Our Adult Education and Literacy Programs are a place to learn, grow and communicate for people of all abilities. School has never been so much fun!

Volunteers are a vital part of any non-profit organization and our agency is a place to learn new skills and meet new people. Find out how you can join our Volunteer team.

Healthy Active Living

Living at Participation House, Markham includes daily physical activity with our Exercise Specialists. Our residents enjoy staying active, healthy and happy!

 
  •  

    Latest News & Events

  • Feb 4, 2021

  • “Our Community wrapped its arms around us” [+]
  • Apr 11, 2020

  • Thanks for your visit, Hayley! [+]
  • Mar 15, 2020

  • Watch & Learn about Participation House, Markham [+]


  • Stay informed with our enews

  • Print Friendly Icon
  • separator
  • Font Resizer Icon  Font Resizer Icon  Font Resizer Icon
  • separator
  • Essential Accessibility Icon

Accessible Customer Service Standards

Participation House, Markham (the Agency) is a service provider to adults with physical and developmental disabilities. In carrying out its business practices, the agency is required to establish, maintain and implement policies governing the implementation of the accessibility standards in the areas of Information and Communications, Employment and Transportation

All employees and volunteers who provide services on behalf of the agency and persons who participate in developing the policies, practices and procedures are trained on the requirements of the accessibility standards.

These policies and procedures enhance quality support that is responsive to all individual’s needs and that supports continuous improvement in service delivery and agency operations. The information received through a complaints/feedback process can our agency to take steps to better support individuals and or improve administrative practices.

Please click on the Policies below for further information:

Accessibility Standards for Customer Service Policy

Service Disruption Policy

Complaints and Feedback Policy May 23 2012

© 2023 All Rights Reserved | Site Map | Accessible Customer Service Standards | Privacy Policy | Search | Download Adobe Reader | BOD

Staff Login

Login